How did you first interact with them?
Thank you for your reply. I first asked the price of the Stansfield head and placed an order. After exchanging payment and the address, it has not been shipped yet.
Right but I'm asking like where did you first interact with them? On here?
Sorry, I interacted with them on Instagram.
Ah I would file a claim then. It sounds like it's never coming especially if it was a head already done. Haven't seen any activity of them on here.
That's right. I have also asked several times on Instagram and email when it will be shipped, but there has been no reply. Where should I file a complaint? This is my first time and I'm confused.
Hello, I hear some people have received it but at least I haven't received it yet. Have you bought anything too?
I bought Identity full set but never ship me and he told me he lost his Idendtity figure outfit so will refund it but he didn't do it.
That was a disaster. I'm sure you were very stressed out over the transaction. Sensation Studio has many great products, so I'm really disappointed that this happened.
