CREG Customs
Super Freak
I'm posting this general business update in every active thread I have right now. Thanks for reading.
BUSINESS CHANGES: Over the past 6 months I have made significant changes in my business practices. Some will be visible and some won't. My wife, Lady CREG on here, has come on as Director of Operations and is overseeing all administrative duties such as customer service, shipping, order keeping and fulfillment, replacements when needed, etc. She has completely turned this ship around and heading in a fantastic direction. I am no longer taking final payments for any projects until I have the final product in hand. We have done some things to make the ordering process more streamlined. I also have a new shipping system in place that makes the process more automated and gives each customer a shipping notification when their order is ready to mail. Things are running quite smoothly now. I've been able to find some really quality casters/manufacturers to work with and have secured one caster per project. Most importantly, product is getting produced and shipped in a much more timely manner. It is my hope that you can and will see the positive impact of these changes in current and future projects.
If I did not cover something you are needing to ask then feel free and I will get with you asap.
I want to thank you all for your patience in this process and the understanding you have extended to me. It's help get me through some rough spots when all of this has gone to chaos a few times. I keep doing this because I truly enjoy this hobby and like making products for you all to enjoy, too.
I will update more as necessary.
THANK YOU ALL FOR YOUR BUSINESS!
CC
BUSINESS CHANGES: Over the past 6 months I have made significant changes in my business practices. Some will be visible and some won't. My wife, Lady CREG on here, has come on as Director of Operations and is overseeing all administrative duties such as customer service, shipping, order keeping and fulfillment, replacements when needed, etc. She has completely turned this ship around and heading in a fantastic direction. I am no longer taking final payments for any projects until I have the final product in hand. We have done some things to make the ordering process more streamlined. I also have a new shipping system in place that makes the process more automated and gives each customer a shipping notification when their order is ready to mail. Things are running quite smoothly now. I've been able to find some really quality casters/manufacturers to work with and have secured one caster per project. Most importantly, product is getting produced and shipped in a much more timely manner. It is my hope that you can and will see the positive impact of these changes in current and future projects.
If I did not cover something you are needing to ask then feel free and I will get with you asap.
I want to thank you all for your patience in this process and the understanding you have extended to me. It's help get me through some rough spots when all of this has gone to chaos a few times. I keep doing this because I truly enjoy this hobby and like making products for you all to enjoy, too.
I will update more as necessary.
THANK YOU ALL FOR YOUR BUSINESS!
CC
