Bill the Butcher Shoes and Hat set - REOPEN FOR ORDERS
- Thread starter CREG Customs
- Start date
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Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
We're getting it fixed and a replacement sent asap. So sorry! Human error is still one of those things we haven't been able to eliminate.
Hi, just wrote you back. We were off for Easter weekend. Thanks for your patience.
We're getting it fixed and a replacement sent asap. So sorry! Human error is still one of those things we haven't been able to eliminate.
Hey Greg i sent Lady CREG a PM yesterday -please ask her to check it out and get back to me please
THANKS
Hi, just wrote you back. We were off for Easter weekend. Thanks for your patience.
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Yes, we received your payment and have you on the list at the first of the thread now. Thank you!
Yes, we received your payment and have you on the list at the first of the thread now. Thank you!
siriusty
Freaked Out!
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
We're getting it fixed and a replacement sent asap. So sorry! Human error is still one of those things we haven't been able to eliminate.
That's all right, everyone may make mistakes
[emoji847]
CREG Customs
Super Freak
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Hello All,
TO THE POINT:
Just a quick note to explain a policy we are having to put in place. Lady CREG (my wife) has been spending hours a day answering emails and PM’s which ask questions about products that are already answered in their respective threads and/or Facebook posts.
So that we can keep up with the production end of things we will have simplified replies to these types of questions moving forward. Such as: “Please see the thread for current updates and information.” “Please see the thread for your shipping status.” and “Please see the thread for ordering information.” if doing so will in fact answer your question.
THE WORDY (More information) PART:
Hopefully by now you guys have noticed a lot of the changes we have put in place. Lady CREG has hit the ground running and has quickly steered the ship in the right direction. Having done so - there are a few things I need to explain and address.
We NEVER sit on product - If we have it on hand it is being QC’d and prepped for shipment.
Shipping - We now use stamps.com to do our shipping and it is all automated. Once Lady CREG makes a shipping label, stamps.com automatically sends you a notice with tracking for domestic orders or the Customs Declaration Number, which offers VERY limited tracking info for international shipments to your email. These stamps.com generated emails are sent automatically to the email address on your PayPal account. *International Customers, Please Note: We ship all our orders via First Class International with USPS. USPS and therefore us, have no further information about your package once it leaves the United States. If you would like detailed tracking on your international package, you will need to purchase upgraded express shipping. You can do that by contacting us for pricing and shipping options.
Updates - We keep all threads up to date now at least weekly, but often times more. If there is any information we will update it asap. This includes casting information - what items we have received and shipping updates.
Order status - If you paid and the money have been deducted from your PayPal account - we have received your payment (if you entered the correct email address for CREG). We will update the lists periodically, but we cannot update a list after each payment so please be patient.
Spamming - Writing us multiple times within one day will not get a reply any faster or your order to you quicker (See points 1-4 ). LadyC and I reply to emails and PM’s when we can. We both do this part-time so our availability is limited, but we do make this business a priority and we will get back with you as soon as we can. Hitting us up with a flood of messages will not benefit you at all.
Because of all of this we will direct customers to the threads for inquiries and issues about ordering, shipping and production updates.
If your question is beyond the issues listed here then by all means contact us and we will get a reply or answer to you asap.
This is not about any one product run or customer - this is an issue across projects and so is this post.
Thank you for all of your business and for your understanding while we consolidate information and focus on production.
CC
Hello All,
TO THE POINT:
Just a quick note to explain a policy we are having to put in place. Lady CREG (my wife) has been spending hours a day answering emails and PM’s which ask questions about products that are already answered in their respective threads and/or Facebook posts.
So that we can keep up with the production end of things we will have simplified replies to these types of questions moving forward. Such as: “Please see the thread for current updates and information.” “Please see the thread for your shipping status.” and “Please see the thread for ordering information.” if doing so will in fact answer your question.
THE WORDY (More information) PART:
Hopefully by now you guys have noticed a lot of the changes we have put in place. Lady CREG has hit the ground running and has quickly steered the ship in the right direction. Having done so - there are a few things I need to explain and address.
We NEVER sit on product
- If we have it on hand it is being QC’d and prepped for shipment. Shipping - We now use stamps.com to do our shipping and it is all automated. Once Lady CREG makes a shipping label, stamps.com automatically sends you a notice with tracking for domestic orders or the Customs Declaration Number, which offers VERY limited tracking info for international shipments to your email. These stamps.com generated emails are sent automatically to the email address on your PayPal account. *International Customers, Please Note: We ship all our orders via First Class International with USPS. USPS and therefore us, have no further information about your package once it leaves the United States. If you would like detailed tracking on your international package, you will need to purchase upgraded express shipping. You can do that by contacting us for pricing and shipping options.
Updates - We keep all threads up to date now at least weekly, but often times more. If there is any information we will update it asap. This includes casting information - what items we have received and shipping updates.
Order status - If you paid and the money have been deducted from your PayPal account - we have received your payment (if you entered the correct email address for CREG). We will update the lists periodically, but we cannot update a list after each payment so please be patient.
Spamming - Writing us multiple times within one day will not get a reply any faster or your order to you quicker (See points 1-4
). LadyC and I reply to emails and PM’s when we can. We both do this part-time so our availability is limited, but we do make this business a priority and we will get back with you as soon as we can. Hitting us up with a flood of messages will not benefit you at all. Because of all of this we will direct customers to the threads for inquiries and issues about ordering, shipping and production updates.
If your question is beyond the issues listed here then by all means contact us and we will get a reply or answer to you asap.
This is not about any one product run or customer - this is an issue across projects and so is this post.
Thank you for all of your business and for your understanding while we consolidate information and focus on production.
CC
CREG Customs
Super Freak
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
I also wanted to add specifically to this thread about some of the orders shipping out-of-order...
The molds are together in pairs. Both hats in one and both shoes in the other. So after having some bad casts - we were left with some extra SINGLE sets, mostly MJ sets. These were shipped on out to the single set orders while we were waiting on double sets to come in.
This is why some have received out of turn because we had the product on hand. It would not have sped up any double orders to have held the extra casts we had on hand.
So for those who were wondering - this is the reasoning behind it.
Thank you,
CC
I also wanted to add specifically to this thread about some of the orders shipping out-of-order...
The molds are together in pairs. Both hats in one and both shoes in the other. So after having some bad casts - we were left with some extra SINGLE sets, mostly MJ sets. These were shipped on out to the single set orders while we were waiting on double sets to come in.
This is why some have received out of turn because we had the product on hand. It would not have sped up any double orders to have held the extra casts we had on hand.
So for those who were wondering - this is the reasoning behind it.
Thank you,
CC
Last edited:
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Thomas.... Your work.... It's so beautiful!!!!!! I would LOVE to send you my MJ Choi Brawler Bill head in when I get it! It makes me so happy that I'm finally seeing some light on my holy grail! Would you be able to paint Creg'a blue hat and boots as well if I were to order them here and send them over?
Finished another Bill today. If anyone needs their Billy painted, hit me up! Happy to do more. [emoji6]
Sent from my iPhone using Tapatalk
Thomas.... Your work.... It's so beautiful!!!!!! I would LOVE to send you my MJ Choi Brawler Bill head in when I get it! It makes me so happy that I'm finally seeing some light on my holy grail! Would you be able to paint Creg'a blue hat and boots as well if I were to order them here and send them over?
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Creg/Beth: sending payment for MJ Choi Black hat/War boots set! I read through this whole entire thread and it may sound strange but I almost experienced those pains of the setback as I was reading along. It was a roller coaster of "should I order or not?" I'm happy that you've guys came out strong through.
Happy to do business and I can't wait for my set!
Sent from my iPhone using Tapatalk
Creg/Beth: sending payment for MJ Choi Black hat/War boots set! I read through this whole entire thread and it may sound strange but I almost experienced those pains of the setback as I was reading along. It was a roller coaster of "should I order or not?" I'm happy that you've guys came out strong through.
Happy to do business and I can't wait for my set!
Sent from my iPhone using Tapatalk
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Payment just sent to [email protected], please confirm when you can. Thank you kindly [emoji5][emoji111]🏻️
Sent from my iPhone using Tapatalk
Payment just sent to [email protected], please confirm when you can. Thank you kindly [emoji5][emoji111]🏻️
Sent from my iPhone using Tapatalk
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Thank you! Yes got your payment and will have you on the list on the first post in thread shortly. Last year was super difficult for us with production. We did a manufacturing deal with someone who ended up stealing over half of our entire casts for a certain project. We kept having problems with the molds on these Butcher sets earlier on. Then we had personal things that ate up our time, like moving, so we got behind. And more things I won't mention, but we have completely revamped how we run things since. I said this to someone else this morning, but it applies here too. We take seriously that people trust us and spend their hard-earned entertainment money on buying customized products from us. We want the whole process to be as pleasant as possible from start to finish. There are always problems that come up in every production no matter what, but overall, we try very hard to keep things running smoothly. Dean (CREG Customs on here) has been customizing figures in some form/fashion for 15+ years. It's a hobby he has always enjoyed and biggest joy he gets now is seeing others enjoy what he makes. We appreciate yours and everyone's order, trust and patience.
Thank you! Yes got your payment and will have you on the list on the first post in thread shortly. Last year was super difficult for us with production. We did a manufacturing deal with someone who ended up stealing over half of our entire casts for a certain project. We kept having problems with the molds on these Butcher sets earlier on. Then we had personal things that ate up our time, like moving, so we got behind. And more things I won't mention, but we have completely revamped how we run things since. I said this to someone else this morning, but it applies here too. We take seriously that people trust us and spend their hard-earned entertainment money on buying customized products from us. We want the whole process to be as pleasant as possible from start to finish. There are always problems that come up in every production no matter what, but overall, we try very hard to keep things running smoothly. Dean (CREG Customs on here) has been customizing figures in some form/fashion for 15+ years. It's a hobby he has always enjoyed and biggest joy he gets now is seeing others enjoy what he makes. We appreciate yours and everyone's order, trust and patience.
Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
I love the way you and Dean work together. It reminds me of the ladyboss and myself haha!
I honestly only joined SSF to get my hands on making my own Rainman/MJ Bill as its my ultimate dream/holy grail. I'm now being exposed to a myriad of amazing custom artists! I hope you guys realize that you're making a person's dream come true, doing this work. I truly am grateful. I shall await patiently, as patience is such a great virtue [emoji177][emoji5]
Sent from my iPhone using Tapatalk
I love the way you and Dean work together. It reminds me of the ladyboss and myself haha!
I honestly only joined SSF to get my hands on making my own Rainman/MJ Bill as its my ultimate dream/holy grail. I'm now being exposed to a myriad of amazing custom artists! I hope you guys realize that you're making a person's dream come true, doing this work. I truly am grateful. I shall await patiently, as patience is such a great virtue [emoji177][emoji5]
Sent from my iPhone using Tapatalk
Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Edited. Woops wrong thread
Edited. Woops wrong thread
asylum9
Freakalicious
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Hey there, do you have a RM blue hat available for purchase?
Hey there, do you have a RM blue hat available for purchase?
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Hi, all the remaining casts (and a few extras) are arriving this week, so we'll have a MJ Choi blue hat available for you. Order info is on the first post of this thread. Thanks!
Hi, all the remaining casts (and a few extras) are arriving this week, so we'll have a MJ Choi blue hat available for you. Order info is on the first post of this thread. Thanks!
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Hey everyone, I wanted to remind you that all remaining Butcher casts are still expected to be shipping out towards the end of the week. We expect to start shipping out in order on the first thread post beginning this Friday and should finish shipping the last of them early next week. I'll update as needed later this week. Be looking for your name in italics and shipping notifications Friday and through the few days after! :wave
Hey everyone, I wanted to remind you that all remaining Butcher casts are still expected to be shipping out towards the end of the week. We expect to start shipping out in order on the first thread post beginning this Friday and should finish shipping the last of them early next week. I'll update as needed later this week. Be looking for your name in italics and shipping notifications Friday and through the few days after! :wave
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
WOOO! Can't wait!
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WOOO! Can't wait!
Sent from my iPhone using Tapatalk
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Just checking to see if you and Dean received word about Hotslayer selling me his Boots/Hat. Sent payment shipping.
Just checking to see if you and Dean received word about Hotslayer selling me his Boots/Hat. Sent payment shipping.
frenchyoutoo
Freaked Out!
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Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
This question has probs been answered but just wondering how do the shoes connect to the legs? Have they been modelled to ball joints?
This question has probs been answered but just wondering how do the shoes connect to the legs? Have they been modelled to ball joints?
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Yes I did, I was actually just about to write you to confirm that I received your shipping.
Yes I did, I was actually just about to write you to confirm that I received your shipping.
Re: Bill the Butcher Shoes and Hat set - NOW TAKING ORDERS!
Yes they have been, but may require slight modifying for a secure fit.
Yes they have been, but may require slight modifying for a secure fit.
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