Clothing set <Shipping Out Orders> - [ToriBox] Han Solo ESB Outfit 2nd Run

[Jaso.N7]

Je vous vendrai le mien si jamais je le reçois. 5 mois d'attente depuis son expédition le 1er février

Vous avez essayer de contacter le transporteur ou l'organisateur du projet ? J'espère que vous le recevrez et pour le prix vous le revendrez le prix que vous avez payer ou plus ? Merci

 

[MerekT]

I’m selling mine, anyone interested just pm me

 

[Jaso.N7]

Je vends le mien, toute personne intéressée n'a qu'à me contacter en MP

Celui de Toribox ?

 

[MerekT]

Celui de Toribox ?

Yes

 

[mattinglymint23]

Hello All,

I debated whether to make this post or not as I really don’t want it to be perceived as grievance or negativity. However I think there are a couple of lessons learned that are important for future runs

Tldr; I never received my Bespin Han Outfit.

Unfortunately there are no remediating actions I can take and I am out the 583 USD (which includes the 38 dollar shipping charge to USA).

As someone who has participated in custom runs in the past, including runs of Toribox outfits, I was never fully aware of the risks being taken in the delivery of these goods.

I’ll say upfront that Hydeous has been responsive on email throughout this extended period.

I was the last (I believe) in the payment of shipping relative to everyone else as I was caught up in work at the end of 2022. I did finally pay the shipping and Hydeous posted my package on Feb 1 and provided me a tracking number.

The package processed and transferred 3 or 4 times with the last scan occurring on 28 Feb. From there it sat in same status with no further movement.

I contacted Hydeous who did inquire to the P.O. about the status several times but to no avail.

After multiple inquiries I emailed the PO directly but was given only general info about the case being closed since it was more than 3 mos since original ship date. They advised the package was returned to sender but Hydeous confirmed he had not received it.

So after 5+ months I am out the full amount. And to be honest it’s not the cost but really the disappointment of not receiving the outfit.

In retrospect I would have done a few of things differently:

1- if I recall correctly the original deposit was not able to be sent as g&s - I would have preferred it was so I had some recourse with PayPal

2- I would have sent the second balance payment as g&s so to have had some recourse with PayPal

3 - while I elected the higher shipping charge offered I only came to know after the fact that it didn’t include any type of insurance for loss or damage. I should have inquired more thoroughly and insisted on a more protected shipping option even if for more cost.

4 - maybe a lesson learned for future run coordinators. While the cost for these custom projects is high, in the abscence of insured shipping options, it would be good practice to order a couple extra items in the event of loss. To spread the cost across the confirmed buyers would be a marginal incremental cost that could be recouped if the extras are not needed and can be sold at a later date.

Based on many good experiences I really never expected that the risk in these projects would be a complete loss.

I hope this message can save some future participants in a run some frustration and loss.

I certainly hope to continue participating in these custom runs in the months and years to come.

Wishing everyone good will and fortune.

Regards,
mattinglymint23

 

[MerekT]

Hello All,

I debated whether to make this post or not as I really don’t want it to be perceived as grievance or negativity. However I think there are a couple of lessons learned that are important for future runs

Tldr; I never received my Bespin Han Outfit.

Unfortunately there are no remediating actions I can take and I am out the 583 USD (which includes the 38 dollar shipping charge to USA).

As someone who has participated in custom runs in the past, including runs of Toribox outfits, I was never fully aware of the risks being taken in the delivery of these goods.

I’ll say upfront that Hydeous has been responsive on email throughout this extended period.

I was the last (I believe) in the payment of shipping relative to everyone else as I was caught up in work at the end of 2022. I did finally pay the shipping and Hydeous posted my package on Feb 1 and provided me a tracking number.

The package processed and transferred 3 or 4 times with the last scan occurring on 28 Feb. From there it sat in same status with no further movement.

I contacted Hydeous who did inquire to the P.O. about the status several times but to no avail.

After multiple inquiries I emailed the PO directly but was given only general info about the case being closed since it was more than 3 mos since original ship date. They advised the package was returned to sender but Hydeous confirmed he had not received it.

So after 5+ months I am out the full amount. And to be honest it’s not the cost but really the disappointment of not receiving the outfit.

In retrospect I would have done a few of things differently:

1- if I recall correctly the original deposit was not able to be sent as g&s - I would have preferred it was so I had some recourse with PayPal

2- I would have sent the second balance payment as g&s so to have had some recourse with PayPal

3 - while I elected the higher shipping charge offered I only came to know after the fact that it didn’t include any type of insurance for loss or damage. I should have inquired more thoroughly and insisted on a more protected shipping option even if for more cost.

4 - maybe a lesson learned for future run coordinators. While the cost for these custom projects is high, in the abscence of insured shipping options, it would be good practice to order a couple extra items in the event of loss. To spread the cost across the confirmed buyers would be a marginal incremental cost that could be recouped if the extras are not needed and can be sold at a later date.

Based on many good experiences I really never expected that the risk in these projects would be a complete loss.

I hope this message can save some future participants in a run some frustration and loss.

I certainly hope to continue participating in these custom runs in the months and years to come.

Wishing everyone good will and fortune.

Regards,
mattinglymint23

That sucks! Sorry! I had that happen once sending a head to get painted, it arrived back to me 8 months after I sent it. Maybe still hope for you

 

[TonTon]

Sorry to bump an old thread but I have an extra ESB Han blaster from the Sideshow Hoth Han figure if anyone is looking for a blaster for their Bespin Han. A little more accurate to Han than the HT ESB Luke ones given the extra greeblies seen on the bottom picture.

Figured I'd offer it here before throwing it up on eBay.

 

[mattinglymint23]

I’m still waiting to receive my Bespin outfit. 2 years?

 

[TonTon]

I’m still waiting to receive my Bespin outfit. 2 years?

Ugh, that's horrible man. Read your story, that would probably turn me off future custom runs. I did see someone selling the JustZ Bespin outfit here recently. Not sure what they were asking though.

 

[mattinglymint23]

Ugh, that's horrible man. Read your story, that would probably turn me off future custom runs. I did see someone selling the JustZ Bespin outfit here recently. Not sure what they were asking though.

Thanks. I’ll take a look. Good luck with the sale.

Hope.