Because you've caught me in a rare mood, I usually am very private and hate to express myself in public forums. Hey it's been a weird month and I'm fed up.
People always like to blame the sellers, they buyers are never at fault. While 95% percent of the people I deal with are very pleasant and I have no issues with, there are always people like Hidden Jitsu which makes me want to give up selling. I am very active online and buy and sell a lot of stuff, I have by far and above had more issues with buyers than sellers. I just count it as part of business, issue a refund or send a replacement and be on my way with no questions asked. I'm going to be more vocal about it this time.
Yesterday, Hidden Jitsu sent me a request asking for a tracking number and did not go into PM's yesterday and did not see his message. He asked for a tracking number for shipment and not a copy of the receipt. USPS International does not provide shipping numbers and like I said in the past if there was ever any issues, I would send a replacement or happily issue a refund. Had I seen the message yesterday I would have scanned a copy of the receipt sent it to him, asked him to give it a few more business days and then determine the next step.
Today, I was checking my emails and saw an email from Paypay stating that he was disputing the item. I logged onto the forum and saw his PM's and he was upset that "I was ignoring him". I processed the refund instantly through PayPal and should have gone on my merry way.
Then I thought about it and got really upset. Again this was only 1 day after he asked me for a tracking number. Not a photocopy of the receipt, I'm calling his bluff and I would love to see him post the PM where he asked me for a photocopy of it, I would have been more than happy to give it. I'm sure he'll call foul and cry "it's been doctored!", but the boring truth is I dropped it in a puddle
Here it is:
Then we have the ranting about my knee injury, which is all fine and dandy here is the PM a sent him after it happened. I offered a refund and he declined.
He said that I made the whole thing up (again, I'm the bad guy that fabricates stories over a $35 head), here in all it's bloated, bruised, swollen glory is my made up injury. Maybe he'll rant that I need to prove it, which I can. I'd be happy to show Emergency room receipts, Doctor visit sheets, medication receipts and x-rays
Sorry folks, I usually don't act like this, but it's been a very bad month and I just felt like venting.
My customers know me and know that I'm not a crook.