I finally got a reply.
She said all of the sets have been made already.
I don't think she understood what I was saying very well though. She kept mentioning about the fabric type and having to redo everything even though I was mainly asking can you increase sleeve/cuff width. The other thing was about the collar laying flat, so maybe she was trying to say the fabric is too stiff or thick? The sleeves fall nicely though...
Anyway, I input everything that was said here and I think she got all of that. So I sent her a final message of "What's the plan?" and she didn't reply ?
. If we don't hear anything soon then I presume she's redoing all of the sweaters. I honestly think if the collar fell nicely, the set would be way better imo.